Having problems with your LexisNexis password? It might be because Lexis is now requiring all patrons use a custom id and password to protect sensitive personal information.

See this release from Lexis on setting up your Custom ID/Password:

LexisNexis understands the responsibilities associated with safeguarding personal information about consumers and is implementing a customer security program for all customers. As part of these efforts, all law school students and faculty are now required to register their 7-digit lexis.com IDs, and create custom IDs and passwords that will be used to access the LexisNexis services. We hope these tips will help expedite your registration process.

How do I use my 7-digit ID to create my Custom ID and password?

Simply follow the short registration process:

1. Go to http://www.lexisnexis.com/lawschool/
2. Click on the Update Your ID Registration link
3. On the next screen, scroll down to Returning law school students/faculty/staff members.
4. Click on either Student or Faculty/Staff Button.
5. Enter your LexisNexis 7-Digit ID.
   NOTE: Your 7-character ID does not contain lowercase l.s or capital O.s. Please use the numbers 1 and 0 instead.
6. Click the NEXT button.
7. On the next page you will fill in a registration form, create a Custom ID and Password and choose a Security Question.

Are there any special guidelines I should keep in mind when selecting my Custom ID?

Some helpful guidelines to remember when creating your Custom ID are:

1. The Custom ID must consist of 8 to 25 characters, with at least one letter (a, b, c , etc .,) in it.
2. The password must contain 6 to 50 characters. Only these four special characters: @ (at sign), _ (underscore), . (period) or - (hyphen) are permitted; do not use spaces.
3. The Custom ID and Password must be unique from other LexisNexis services’ custom IDs or LexisNexis-assigned IDs.
4. Do not use LexisNexis product names (Lexis, Nexis, etc .,) or offensive language as a Custom ID.
5. Your name (first, last, or first-and-last) cannot be used alone as a Custom ID. (Suggestion: You can use your first initial and last name as a password, e.g., mjohnson .)